Be Seen on Over 99 Review Channels
The best Online Reputation Management Services for Spokane Washington.
Push your happy reviewing customers to the most popular platforms where your business is listed. With up to 99 channels to choose from and industry-specific categories. Showcase your best reviews and testimonials easily on your website.
Grow Your Online Google Rankings
Our online review reputation management software will push all your testimonials to your website which will grow your Google SEO rankings organically. Showcase your reviews and testimonials where they need to be seen.
Check-in clients using a tablet, mobile phone, or a computer and watch the reviews rise. Our software makes it easy. We send your customers an email on a schedule to get the most results from your client database.
As your reviews grow so will your business! Today, search engines are taking into account the number of reviews your business has. The more reviews you can gather the better your business will be positioned. And the more time you will have to do the things you love!
OutGrow Your Competitors
Innovative technology will allow your brand to differentiate yourself form your competitors and grow in your market.
Reviews Pushed to 99 Channels
Encourage your customers to leave multiple reviews or focus on one channel to rise above your competitors.
Monthly Business Health Reports
Our reporting system grades your business performance so you can pro actively address feedback.
VIEW OUR REVIEW PLANS
Additional Features | Online Reputation Management Software
Organically Boost Online SEO
Increase your local visibility & SEO with our software that integrates schema markup into your website from your customer testimonials. See an example of the review testimonials widget implemented on one of our clients websites:
https://www.beautyatthelake.com/testimonials
Send NPS Customer Surveys
Easily gain customer testimonials that you can use on your website with our built in NPS customer Survey System. Pivot uses a system most commonly referred to as NPS (Net Promoter Score) which was originally developed by Satmetrix. This system allows business’s to boost their customer satisfaction level and grow their business. Net Promotor Score works by measuring the customers experience with your business and then scoring the results. These metrics are transforming the customer service business world today!
Customers Can Score Your Business
Your customers can respond to your survey with a sliding scale. They simply rate your business for how likely they are to recommend you to others. There are 3 category’s for rating their survey responses.
PROMOTERS (score 9-10) These customers love you! They will refer others to your business. PASSIVES (score 7-8) These customers like you! However, they could go to another business next time. DETRACTORS (score 0-6) These are unhappy customers! They can actually do damage to your business by spreading poor word-of-mouth.
Review Alerts & Business Health
Never miss a beat with your customers. See your reviews and surveys at a glance. Our software helps you to see your customers satisfaction at a glance and through our reports. Our software features an incredible reporting system to keep you up to date on each of your business locations. This allows you to keep up on measuring important data that drives your business in the right direction. Your customers will thank you over and over again for your detailed interaction with them. See your positive and negative reviews at a glance and address customers that may have not had a great interaction with your brand or employees.
Send Text Surveys
Send monthly text messages that request feedback from your customers.
OUR REVIEW PLANS
