Innovative technology will allow your brand to differentiate yourself form your competitors and grow in your market.
Your customers can respond to your survey with a sliding scale. They simply rate your business for how likely they are to recommend you to others. There are 3 category’s for rating their survey responses.
PROMOTERS (score 9-10) These customers love you! They will refer others to your business. PASSIVES (score 7-8) These customers like you! However, they could go to another business next time. DETRACTORS (score 0-6) These are unhappy customers! They can actually do damage to your business by spreading poor word-of-mouth.
Never miss a beat with your customers. See your reviews and surveys at a glance. Our software helps you to see your customers satisfaction at a glance and through our reports. Our software features an incredible reporting system to keep you up to date on each of your business locations. This allows you to keep up on measuring important data that drives your business in the right direction. Your customers will thank you over and over again for your detailed interaction with them. See your positive and negative reviews at a glance and address customers that may have not had a great interaction with your brand or employees.
Send monthly text messages that request feedback from your customers.